FAREWELL, Oil-Free Moisture.
I'll miss you.

Have you ever fallen in love with a product and after many years of devoted use, the product gets discontinued? Well, today, I'm mourning the discontinuance of my beloved face lotion. Why have you done this to me, Neutrogena? WHY?!?
I've been using the same face moisturizer since the eighth grade. For those of you who don't know how old I am, that means I've been using it since 1997. Twelve years! I love this stuff. It was light on the face, it had a slight tint so once you used it your face didn't look pasty, it had an SPF protection and one bottled usually lasted me a good five months at least (and that's using it everyday.) EVERYDAY for twelve years I've used this face lotion...and now it's gone. Discontinued. Never to be found in a store again. I think I'm going to cry. (There are some bottles still out there to be had on the internet, but paying an extra $6 for shipping is so crazy!! Ugh.)
This seems to happen to me a lot. My favorite drugstore mascara is 2000 Calorie mascara by Max Factor. About a year ago, Max Factor disappeared from all of the drug and grocery stores. Where did they go? Why did they disappear without any word to their devoted fans? I tried to find out what was going on through their web site, but never was able to figure out what was going on. In the meantime, I tried several other brands of mascara but just couldn't find something that I loved as much. This was another product I had used since middle school.
Wait a second...is 12 years the maximum statute of time to manufacture a product? Is there a conspiracy that I'm not tapped into here?
Luckily a few months back, I happened to walk into ULTA and found that they carry Max Factor 2000 Calorie mascara. I could have cried! But in the midst of my happiness, I couldn't help thinking...Seriously, Max Factor? What's the deal? You didn't even have the public relations sensibility to keep us in-the-know on your web site? And now I have to go to ULTA to buy your product instead of making a quick cruise through the make-up aisle at Target or CVS Pharmacy? Such a hassle. Why did they do that?
This seems to be a pattern with cosmetic products. Favorite colors of blush, fingernail polish, lipstick...gone into the great abyss as soon as you decide you really like it.
I've watched this happen to William-Sonoma customers many times. WS sold wonderful soaps and lotions with fabulous scents to choose from. Last year, some guy at the WS headquarters thought it would be pretty awesome to clear out all the old scents and packaging and introduce "new" soaps and lotions with all new packaging. STUPID MOVE, dude. Stupid! We had so many angry customers who had used the same scent for years and years and then all of a sudden, it was gone! Not to mention the fact that the new packaging didn't fit into the old wire racks. People were down right outraged. And I know we lost some customers over it. They were really that angry. Over soap.
This same thing happened with their margarita mixes. Apparently, WS sold some of the best mixes out there and they were HOT sellers. So what did they do? They decided to discontinue the production of this awesome product and introduced a new line of mixes. Seriously folks...I don't drink margaritas but I could even tell that those mixes were C-R-A-P. They were disgusting! Not to mention, people were down right outraged (once again) and questioned time after time why they had gotten rid of such a great product. Good question!
Well, after a year of crappy sales on both of the newly introduced items, they have now brought back all the old stuff. They have brought back the same soaps and lotions in their original packaging and scents. They thankfully got rid of the disgusting margarita mixes and now sale the same delicious, top-selling margarita mixes that everyone loved so very much. After these two very expensive mistakes, I hope they have learned their lesson to stay with what works and sells. Why mess with something that isn't broken?
Maybe this will happen to my moisturizer. Please, Neutrogena. Realize the error of your ways and bring it back! I can only hope...
Anyway, is there something that you have loved that has been discontinued? Why do you think companies feel they need to change things that seem to be working just fine?